News

Agent Portal

Monday, November 20, 2017

Our Agent Portal is currently unavailable due to essential system maintenance. We estimate it will available by 11:30 today. We apologise for any inconvenience caused.

Referencing System

Wednesday, November 1, 2017

10:26 Update - Our Referencing System is now back online. Please accept our apologies for any inconvenience caused. 10:15 Update - The Engineers at Daisy are still working to rectify the issue. Please check back for a further update at 10:30 10:00 Update - The Engineers at Daisy are still working to rectify the issue. Please check back for a further update at 10:15 9:45 Update - There has been a power outage at the Daisy Datacentre where our site is hosted. Their engineers…


How to avoid problem tenants and the issues that come with them

Friday, September 1, 2017

The single most important factor to making your rental property investment a success is to get reliable and trustworthy tenants in your property, and to keep them there. Of course, nothing is guaranteed, but following these steps will help you avoid problematic tenants, and put things right if they do go wrong.    Obtain a quality tenant reference Assessing a potential tenant’s affordability, payment history and previous behaviour as a renter can help you to…


Our opening hours over the Bank Holiday weekend

Friday, August 25, 2017

Our opening hours over the August Bank Holiday are as follows: Friday 25th August: 9.30-17.30 Saturday 26th August: 9.30 - 13.00 Sunday 27th August: CLOSED Monday 28th August: CLOSED Tuesday 29th August: 9.00 - 17.30  

A tenant’s guide to rental insurance

Monday, August 21, 2017

Most homeowners take out a buildings and contents policy when they move into a new home, and there are a range of products on the market to suit their varying needs…but did you know that there are also specialist insurance products designed for tenants? The two most common types of insurance for tenants are Tenant’s Liability and Contents Cover, and we’re going to talk you through the features and benefits of both to help you understand your options.   …


Why rent protection insurance is so important

Tuesday, August 1, 2017

The Barbon Insurance Group 2016 customer survey asked landlords if they’ve experienced problems with tenants, and if so, what those problems were. Of the 51.7% of landlords who said they has come across some issues, 67.7% said they’ve had problems surrounding the late or non-payment of rent.    In addition to this, we asked tenants how affordable their rent was. 15.3% described their rent as quite or very unaffordable, causing concern that there are many tenants…


An important notice for our Tenant’s Insurance Customers

Monday, June 12, 2017

We’re sorry to say that due to an electrical outage, our Tenant’s Insurance Team are currently unavailable to set up new policies, and we’re working to resolve this issue as quickly as possible. Please note that renewals are unaffected and our Tenant’s Insurance Renewals Team are on hand and available to answer any queries you have.    Don’t forget, you can still obtain a quote and purchase Tenant’s Contents and Liability Insurance online…


Landlords will be shopping around to reduce their letting agent costs – a survey suggests

Wednesday, May 17, 2017

The results of a landlord survey conducted by Kent Alliance were published this month, and they’re suggesting that landlords will be looking to reduce their spend on agents fees by up to 28% as a result of industry changes. This along with the upcoming ban on agent fees means that more and more agents will be looking to get the best deal, and the best service around.    We’re always looking to improve our service to letting agents, which will in turn allow you t…


How to maintain a good tenant/landlord relationship

Tuesday, April 25, 2017

The most important thing to any landlord is securing and keeping good, reliable tenants who look after the property and pay their rent on time. Although both tenants and landlords have responsibilities set out in the tenancy agreement, following our few simple tips will make sure that when you find those perfect tenants, they’ll want to stick around.    1. Start the tenancy on the right foot – think about leaving a bottle of wine, a bunch of flowers or a welcome…


Easter Opening Hours

Wednesday, April 12, 2017

Our opening hours over Easter are as follows; Friday 14th: Closed Saturday 15th: 9:30 - 13:00 Monday 17th: Closed