Delivering excellence in customer service, we’re delighted with our latest accolade!

Rentshield Direct receives Feefo Platinum Trusted Service Award 2020

Rentshield Direct has won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Read on to find out more…

Rentshield Direct receives Feefo Platinum Trusted Service Award 2020

We’re delighted to introduce our latest agent proposition;

Void and Utilities Management Service

Our free back office solution is an easy way for you to manage your property portfolio and change of tenancy notifications to council, waterboard and energy suppliers. By simply signing up to use this service and entering the details of your void properties onto the intuitive online portal, you’ll be eliminating the need for making numerous calls and emails, our system will do the hard work for you leaving you more time to spend focusing on other parts of your business. And that’s not all; you’ll have all your records stored securely in one central place and best of all you’ll be earning a commission for every property entered onto the system.

Find out more about our Void and Utilities Management Service

Cut your administration time by 90%* with our latest agent proposition

Welcome to the Rentshield Rental Index, December 2019 edition. Here you can find our latest figured on rental amounts, variance levels and rent to income ratios throughout the UK.

Key headlines from the December 2019 Rental Index

  • Rents in the UK rose by 3.5% in December compared to the same month a year ago; the average monthly rent now stands at £953 a month
  • Rents in London increased by 2.1% in December this year compared to December 2018; the average monthly rent in the capital now stands at £1,630 a month
  • When London is excluded, the average UK rental value was £793 in December 2019, this is up 3.9% on last year
  • Rentshield’s December Rental Index reveals that rents rose in all 12 of the UK regions covered in the research

Click here for the full report

The December Rentshield Rental Index

Rentshield Direct fundraising activities provide welcome donation to local lifeboat station.

Employees from Rentshield Direct gathered at Teignmouth’s RNLI station to present the team and members of its lifesaving crew with a cheque for £725, raised by the company in 2019.

As Rentshield Direct’s nominated annual charity, the team organised a number of events and charity days throughout 2019 to raise funds for the local lifeboat station as a way of showing their appreciation for the life-saving work the RNLI undertake.

Mark Tidridge, Head of Rentshield Direct commented; “We have been a local business here in the town for over 15 years and like to support and give back to the local community as much as possible. The RNLI plays such a crucial role in the south west and particularly along the south Devon coast. We are delighted to be able to present our donation to the Teignmouth RNLI station and provide their fundraising arm with healthy cash boost at the start of 2020. This is a small token of our appreciation for all the amazing work they do, putting their own lives at risk in order to save others.”

Barrie Behenna from the fundraising at Teignmouth Station commented; “Teignmouth RNLI very much appreciates gestures of support from our community, in which it plays an integral part, and the generosity of Rentshield in naming us their charity of the year in 2019 is warmly appreciated. The money will be spent in support of ongoing crew training.”

The cheque was presented to Barrie Behenna and members of the Teignmouth RNLI team during its practice training exercises on Sunday 5 January 2020.


Part of Barbon Insurance Group, the largest tenant referencing and specialist lettings insurance company in the UK, Teignmouth-based Rentshield Direct have over 15 years’ experience in providing comprehensive tenant referencing services and insurance products to the lettings industry and private landlords market.

Rentshield Direct fundraising activities provide welcome donation to local lifeboat station.